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Support

Answers to common questions, plus how to reach us.

Premium, Lifetime & the free trial

New accounts created in the iOS or Android app get a 3-day free trial with every Premium feature, including sync across devices. After that, Premium (monthly or yearly) and Lifetime are bought in the app: through Apple's In-App Purchase on iPhone, or Google Play on Android. To manage or cancel a subscription, go to Settings → your name → Subscriptions on iPhone, or Google Play → your profile → Payments & subscriptions → Subscriptions on Android. Worthful can't cancel it for you, and Apple or Google handles refunds.

Sync and your data

The free plan works fully offline, with data stored only on your device. Premium and Lifetime add sync, so one account shows the same data on the web app and the iOS and Android apps. If something looks out of sync, pull to refresh on that tab or check your connection. Changes you make offline are kept and sent automatically once you're back online.

Managing your account

Change your username, email, or password from Account → Edit Profile / Change Password in either app. Deleting your account (Account → Delete Account) is permanent and removes your synced data right away. It can't be undone.

Report a bug or request a feature

Found something broken, or have an idea that would make Worthful better? We read every message. egifermn@gmail.com

Still need help?

Email us directly and we'll get back to you: egifermn@gmail.com

You might also find what you need in our Privacy Policy, Terms of Use & Security page.