Haru Support
Haru teaches Japanese from kana to JLPT N1, with a nursing path for 看護師国家試験, Japan's national nursing exam. It's made for Indonesians, many of them nurses heading to Japan. Questions, ideas or a problem? We're happy to help.
Contact us
Email us with your iPhone model, your iOS version and the Support ID from Profile › About Haru.
egifermn@gmail.comCommon questions
Where's Settings?
Tap the round button at the top right of Learn to open your Profile. Settings, Premium and About Haru are there.
What's free, and what's in Premium?
Kana, N5 and daily review are free. Haru Premium unlocks every stage up to N1, the nursing path and mock exams: $4.99 a month or $29.99 a year, both renewing automatically, or $59.99 once for lifetime access. These are US prices; the App Store shows the price for your country.
Cancel or manage a subscription
Payment goes through Apple. Manage or cancel in iPhone Settings › your name › Subscriptions. A subscription renews unless you cancel it at least 24 hours before the current period ends.
A new iPhone
Sign in with the same Apple Account. Premium usually comes back on its own; if it doesn't, open Profile › Premium and tap Restore purchases. With iCloud sync on, your progress comes back from iCloud.
Progress doesn't sync
Haru needs no account: your progress syncs through your own iCloud. Sign in to iCloud with the same Apple Account on each device and keep Settings › iCloud sync on. Turning sync on or off takes effect after you reopen Haru.
Change the language
Haru comes in Indonesian and English. Pick one in Settings › Appearance › Language, or in iPhone Settings › Apps › Haru › Language. The new language shows after you reopen Haru.
Speaking practice doesn't hear me
Allow Microphone and Speech Recognition for Haru in iPhone Settings › Apps › Haru. To skip speaking exercises, turn off Settings › Sound › Speaking practice in Haru.
Delete my progress
Settings › Start over deletes your lessons, reviews and exam history from this iPhone and, with iCloud sync on, from iCloud too. Haru then starts again from the beginning.
About Haru
How it works
Short daily lessons, spaced-repetition review, JLPT and 看護師国家試験 mock exams, and a library of kanji, words and grammar patterns. Haru is in Indonesian and English.
About the content
This is an early version. The content hasn't been checked by a Japanese teacher or a licensed nurse yet. Questions are written by Haru, not copied from real exams.
Voices
Japanese voices:
- VOICEVOX:冥鳴ひまり
- VOICEVOX:青山龍星
- VOICEVOX:雨晴はう
Sentences without a recording use Apple's built-in voice.