Daydose Support
Daydose is a medicine reminder for you, your parents and your kids. Questions, ideas or a problem? We're happy to help.
Contact us
Email us and tell us your iPhone model and iOS version.
egifermn@gmail.comCommon questions
An alarm didn't ring
Turn on Alarm for the medicine (open the medicine, then Edit), allow alarms when iOS asks, and check Settings › Alarms ring on silent in Daydose. Reminders also need notifications allowed in the iPhone's Settings › Daydose.
A caregiver doesn't see new doses
Both iPhones need the internet and iCloud. Caregivers join through the link you send from Family › Invite a caregiver. Open Family on the caregiver's iPhone to refresh.
Simple mode for a parent
On your parent's iPhone, open Settings › Simple mode. It shows one medicine at a time with a big Taken button and a button to call you.
A new iPhone
Daydose is yours with your Apple Account: download it again on the new iPhone at no cost. Bring your data with Settings › Back up and restore.
Delete my data
Settings › Privacy and data › Delete all data removes everything from the iPhone and from iCloud.
Daydose is a reminder, not medical advice. Doses and schedules follow your doctor or pharmacist.